What we found scoping civic issue-reporting tools
A survey of how residents currently report infrastructure problems, and where the gaps actually are before we write a line of Report It.
Before we build
Research
Before a project gets a repository, it usually gets some digging — what already exists, why it doesn't quite fit, and what the actual shape of the problem is. This is where that groundwork lives.
This section is new and will grow alongside the projects it informs.
How we approach it
Research, not just requirements-gathering
We're not trying to publish academic papers — this is closer to a public lab notebook. Before committing to an approach, we try to understand the existing landscape: what's been tried, what similar tools exist, and why people aren't already using them. Publishing that groundwork means the reasoning behind a project's shape is visible, not just the finished result.
Know something we don't?
Point us at what we're missing
If you've researched a problem space we're working in — or you know prior art we should be looking at — we'd genuinely like to hear about it.